Last Update: October 22, 2015
We may collect personal information that can identify you, such as your name and email address and other information that does not identify you. The personal information you provide may be sent to servers located in the United States and other countries around the world.
99Artisans wants to give you the best possible experience when you visit 99Artisans.com. We like to constantly update and improve the features on our Site, we like to personalize your browsing and shopping experience and we like to recognize you when you return to 99Artisans.com. We have a variety of ways of doing this.
We collect information about how you use our Site by setting and accessing cookies on your computer. A cookie is a small data file that identifies the web browser on a particular computer. No personal information is stored in the cookie itself. When you visit our Site, a cookie will be sent to your browser and then stored on your computer’s hard drive. We use these cookies to track information about how often you visit our web site, what pages you view, and where you go after you leave the site. We also link the visitor ID from your cookie to a user ID in our database to help us analyze web traffic and statistics. Cookies also help us improve your shopping experience by, among other things, keeping track of your preferences, recognizing you if you are a registered user, and tracking your order as you shop on 99Artisans.com. If any of your personal information needs to be accessed during that process, you will have to log in or otherwise authenticate yourself. If you don’t like cookies, you can set your browser to reject cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. For instructions, look at your browser’s Help menu. Note that certain features of 99Artisans.com may not be available if you delete or reject cookies.
We use pixel tags (also called web beacons or “clear” gifs) on our Site. They help us analyze what our clients like to do on our Site and the effectiveness of our features and advertising. They can also help us customize your browsing and shopping experience. We may use information collected through pixel tags or tracked links in combination with your personally identifiable information. We may also combine personally identifiable information you provide to 99Artisans with other personal information (such as purchase history and demographic information). We often work with other companies to help us track, collect and analyze this information but they are prohibited from using this information for any other purpose.
We may use information that we collect about you to:
Payment and Financial information
For service professionals, we may use financial information or payment method to process payment for any purchases made on our website, enroll you in the discount, rebate, and other programs in which you elect to participate, to pre-qualify you for credit card and other offers that you might find of interest, to pre-qualify service professionals to participate in our contractor network, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business. For consumers, we may use credit card information to process payment for any payments made on our website.
If you install one of our apps on your mobile device, your use of the app is subject to the applicable app license agreement.
Personal information. We do not share your personal information with others except as indicated below or when we inform you and give you an opportunity to opt out of having your personal information shared. We may share personal information with:
◦In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
◦When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our website terms and conditions or other agreements or policies.
◦In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
For service professionals, we may share your business contact information with third parties, including but not limited to, business name, address, telephone number, email address and name of owner or proprietor of the business.
Aggregated and non-personal information. We may share aggregated and non-personal information we collect under any of the above circumstances. We may also share it with third parties and affiliated companies to develop and deliver targeted advertising on our websites and on websites of third parties. We may combine non-personal information we collect with additional non-personal information collected from other sources. We also may share aggregated information with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis. For example, we may tell our advertisers the number of visitors to our website and the most popular features or services accessed. This information does not contain any personal information and may be used to develop website content and services that we hope you and other users will find of interest and to target content and advertising.
How You Can Access Your Information:
If you have an online consumer account with us, you have the ability to review and update your personal information online by logging into your account. You can also review and update your personal information by contacting us. More information about how to contact us is provided below.
Your choices about collection and use of your information
Blogs, Bulletin boards, Reviews and Chat Rooms
We may provide areas on our websites where you can post information about yourself and others and communicate with others, as well as post reviews of products, establishments, contractors, and the like, or upload content (e.g. pictures, videos, audio files, etc.). Such postings are governed by our Terms and Conditions User Agreement. In addition, such postings may appear on other websites or when searches are executed on the subject of your posting. Also, whenever you voluntarily disclose personal information on publicly-viewable web pages, that information will be publicly available and can be collected and used by others. For example, if you post your email address, you may receive unsolicited messages. We cannot control who reads your posting or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your personal information. Once you have posted information, you may not be able to edit or delete such information.
99Artisans does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information on a child under the age of 13, we will delete that data from our systems. 99Artisans encourages parents and guardians to go online with their children. Here are a few tips to help make a child’s online experience safer:
Teach children never to give personal information (such as name, address, phone number, school, etc.) unless supervised by a parent or responsible adult.
Know the sites your children are visiting and which sites are appropriate.
Look for website privacy policies. Know how your child’s information is treated.
If you believe that any Customer Information is incorrect or incomplete, please write to or email us as soon as possible. 99Artisans will promptly correct any information found to be incorrect.
Visiting Site Outside the United States
No Rights of Third Parties
For our Canadian users:
Your rights to access your personal information are not absolute. We may deny access:
If we deny your request for access to, or refuse a request to correct personal information, we will explain why.
Your California Privacy Rights:
If you are a resident of California, in addition to the rights set forth above, you have the right to request information from us regarding the manner in which we share certain categories of personal information with third parties and any affiliated companies for their direct marketing purposes. California law gives you the right to send us a request at a designated address to receive the following information: 1.the categories of information we disclosed to third parties for their direct marketing purposes during the preceding calendar year
2.the names and addresses of the third parties that received that information; and
3.if the nature of the third party’s business cannot be determined from their name, examples of the products or services marketed.
We may provide this information in a standardized format that is not specific to you.
How to Contact Us:
PO Box 2248
Provo, Utah 84603-2248